Home Diploma of Community Services

Diploma of Community Services

CHC52021 Diploma of Community Services

This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities. At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management. Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination. To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency.

Assessments will be conducted in a variety of formats which can include written questions and answers, projects, simulations, demonstrations, and work placements.
  • Be at least 18 years of age.
  • Have completed study of Year 12 or equivalent.
  • Proof of English language proficiency: IELTS 6.0 or equivalent
  • Full vaccination record as per the guidelines of NSW Health for students going into placement in hospital or aged care facilities.
  • A Police Check
  • Additional evidence that work placement providers may require

Bachelor of Community Services

Course Structure

The following units are included in this course and all are required for the award of the qualification. Students who only complete some units will be awarded with a Statement of Attainment for units successfully completed. There are 20 units of competency in total, which include 12 core units and 8 elective units.

12 Core Units

CHCCCS004 Assess co-existing needs

CHCCCS007 Develop and implement service programs

CHCCCS019 Recognise and respond to crisis situations

CHCCSM013 Facilitate and review case management

CHCDEV005 Analyse impacts of sociological factors on people in community work and services

CHCDFV001 Recognise and respond appropriately to domestic and family violence

CHCDIV001 Work with diverse people

CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety

CHCLEG003 Manage legal and ethical compliance

CHCMGT005 Facilitate workplace debriefing and support processes

CHCPRP003 Reflect on and improve own professional practice

HLTWHS003 Maintain work health and safety

8 elective units

CHCADV002 Provide advocacy and representation services

CHCCDE027 Implement community development strategies

CHCCSL001 Establish and confirm the counselling relationship

CHCDEV004 Confirm developmental status

CHCDIS012 Support community participation and social inclusion

CHCDIS020 Work effectively in disability support

CHCMHS001 Work with people with mental health issues

CHCPRP001 Develop and maintain networks and collaborative partnerships


Key Facts

Course Duration

Study Load

Delivery Mode

Job Outcomes

Credit Transfer