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Diploma of Community Services

CHC52015 Diploma of Community Services

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person- centred services to individuals, groups and communities. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities. To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.

Assessments will be conducted in a variety of formats which can include written questions and answers, projects, simulations, demonstrations, and work placements.
  • Be at least 18 years of age.
  • Have completed study of Year 12 or equivalent.
  • Proof of English language proficiency: IELTS 5.5 or equivalent
  • Full vaccination record as per the guidelines of NSW Health for students going into placement in hospital or aged care facilities.
  • A Police Check
  • Additional evidence that work placement providers may require

Bachelor of Community Services

Course Structure

The following units are included in this course and all are required for the award of the qualification. Students who only complete some units will be awarded with a Statement of Attainment for units successfully completed. There are 16 units of competency in total, which include 8 core units and 8 elective units.

8 Core Units

CHCCCS007 Develop and implement service programs

CHCCOM003 Develop workplace communication strategies

CHCDEV002 Analyse impacts of sociological factors on clients in community work and services

CHCDIV003 Manage and promote diversity

CHCLEG003 Manage legal and ethical compliance

CHCMGT005 Facilitate workplace debriefing and support processes

CHCPRP003 Reflect on and improve own professional practice

HLTWHS004 Manage work health and safety

8 elective units

CHCCDE003 Work with in a community development framework

CHCDEV001 Confirm client developmental status

CHCCSM005 Develop, facilitate and review all aspects of case management

CHCCCS004 Assess co-existing needs

CHCADV002 Provide advocacy and representation services

CHCCDE011 Implement community development strategies

CHCCSL001 Establish and confirm the counselling relationship

CHCPRP001 Develop and maintain networks and collaborative partnerships



Key Facts

Course Duration

Study Load

Delivery Mode

Job Outcomes

Credit Transfer